Frequently Asked Questions

When removing or pruning any tree, it is very important that you be aware of any overhead utilities that are near or travel through the tree. The utility companies (Xcel Energy or Dakota Electric) must be notified of the situation well in advance of the tree's removal so that they may assist you.

There are two types of situations that occur when your tree has wires near or in it:

Pole-to-Pole

This situation involves electric service to more than one residence because the wires in your tree are connected between service poles. The utility company usually prefers to handle trees around these lines by removing as much of the tree as necessary to prevent damage to their lines and to make it "safe" for other contractors to remove. They may remove only a portion of the tree and leave the remaining wood debris. If you desire the remainder of the wood removed, it would be your responsibility to dispose of any wood left on site.

Pole-to-House

This situation involves the utility lines running from the service pole to your house. It is common for the utility company to disconnect the service lines involved while you or your contractor remove the tree. They will then reconnect the service lines after the work is complete. You should set a specific time for disconnection and re-connection of your service to facilitate both the efficient removal of the tree and the restoration of your service.

Contact Information

• Dakota Electric Association
  Phone: 651-463-6287
• Xcel Energy
  Phone: 800-895-4999